Contact Us
We're a small team of Pokémon collectors. Questions, issues, or feedback — reach out and we'll get back to you within 24 hours.
📧 Email Fastest response
For questions about refunds, payouts, listings, or your account, email us directly:
We aim to respond within 24 hours, usually same-day on weekdays.
💬 Discord Community
Join our Discord server to chat with the community, watch live draws, and get support from other collectors and the team.
📱 Social Media
Follow us for new break announcements, highlights, and community updates:
❓ Before you reach out
Many common questions are answered on our How It Works page — including how refunds work, draw fairness, and how to list an item.
For account issues or payment questions, always include your registered email address so we can look up your account quickly.